Mio Problems

I think I should go into more detail about why I had to change my modem into a new one in the first place.

I was downloading microsoft office 2010 from the internet, when suddenly, the download became 0 kbps. I thought perhaps the server which I was downloading microsoft office from had stopped working. Thus, I paused that download, and tried to go back to the download page and try redownloading. However, Firefox 4 kept giving me "The page could not be displayed". As this was actually not the first time my internet had stopped working, I looked at the modem. Obviously, the modem had just reset, as there was only the power light on. The rest of the the services, broadband, wireless, phone were not working. I was thankful that the modem recovered within a minute, and I started redownloading. I then decided to do my science worksheet. I stumbled onto a difficult problem, so I decided to search wikipedia about the answers. However, wikipedia failed to load, and I looked back at the modem. It had just reset again! I was frustrated. It happened more than 15 times that day, so I called the customer service officer. He sent a technician down the next day, and he changed the modem. It seems fixed. It's all good (for now)